Research Handbook on Information Systems and Society

This incisive Research Handbook on Information Systems and Society (ISS) explores the role of Information Systems in contemporary and future societies, outlining the key sectors in which they are used and also examining their potential negative impacts, such as privacy violations, fake news and hate speech. Expert scholars dissect ISS from an interdisciplinary perspective, considering their uses across a range of sectors including healthcare, education and disaster management, as well as their moral and ethical implications. Chapters analyze the uses of ISS through detailed case studies, such as the utilization of wearable technology to maintain public health during the COVID-19 pandemic and the role of AI in improving customer experience. The Research Handbook develops ISS-based solutions for contemporary and future issues, including forthcoming public policies, smart agriculture and sustainability in the face of globalization. The Research Handbook on Information Systems and Society is vital for students and scholars of ISS, knowledge management, ICT innovation, and the sociology of science and technology. The comprehensive overview of the uses of ISS also makes this a crucial toolkit for industry experts in information systems, ICT and knowledge management.