Peak Performance

"In Peak Performance, Jon Katzenbach draws from a study of twenty-five enterprises from a range of industries to show how the best organizations harness and maximize the positive emotional energy of their workforces. Pointing to detailed case studies, he reveals that in spite of dramatic differences in business priorities, marketplace dynamics, and leadership philosophies, every company - whether airline, software producer, or restaurant chain - consistently pursued one or more of five distinct paths in building and sustaining exceptional levels of employee performance."--BOOK JACKET.