The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People

Preface to the updated edition -- Introduction -- What employees want most -- For business leaders : why appreciation is a good investment -- Appreciation : From both managers and peers -- Appreciation language #1: Words of affirmation -- Appreciation language #2: Quality time -- Appreciation language #3: Acts of service -- Appreciation language #4: Tangible gifts -- Appreciation language #5: Physical touch -- Discover your primary appreciation language: the MBA inventory -- The difference between recognition and appreciation -- Your potential blind spot: your least valued language -- Appreciation with remote employees and virtual teams -- Generational differences and other FAQs -- How appreciation works in different settings -- Does a person's language of appreciation ever change? -- Overcoming your challenges -- What if you don't appreciate your team members? -- Now it's your turn.