The First $20 Million is Always the Hardest

Oh, God. No sooner had Francis Benoit started explaining to this reporter the difference between the ISA and PCI electrical standards when the reporter's head nods-customary cues that implied "Go on, I'm with you"-were replaced by this high-tempo bobbing and rocking motion that signaled that the reporter's brain had lost the train of thought and was spinning idly, frozen like a processor caught in an infinite loop.