IT Manager's Handbook

Many technical professionals are tossed into their new position of managing an IT department without enough training or experience — let alone a clear idea of what is expected of them. Other technicians are trying to decide if they should join the ranks of management, and want the real facts about managing – and managing other technical pros – before they decide.<br><br>To compound the issue, most companies have become highly dependent on their IT departments for their day-to-day business operations — often including revenue generation — so the tasks are critical and the learning curve is steep.<br><br>The IT Manager’s Handbook, 2nd edition provides essential information needed to manage the new responsibilities thrust on you (or the ones you would like to have): vital tasks such as creating budgets, evaluating technologies, administering compliance, and managing staff.<br><br><br>A completely updated and expanded second edition that provides practical, easily accessible management advice written specifically for new IT managers: <br>· Brings you up to speed on those business practices most critical to effective IT operations: recruiting, budgeting, resource planning, managing personnel, and working with vendors. <br>· Includes expanded coverage on such critical IT management topics as security, disaster recovery, storage, government/regulatory compliance, and project management.<br>· Organizes information modularly so you can delve directly into only the topics that you need. <br>· Provides a unique management perspective on those specific technical issues with the most significant business ramifications.<br>· Includes new material on key technology topics such as open source, wireless, handhelds, outsourcing, offshoring, and operations, as well as updated coverage of e-commerce, remote access, intranets, and LAN/WAN management.