About this book
A synopsis of the major trends in the world of quality management, this book includes coverage of teamwork, process improvement, global competition and the virtual office. Each topic is accompanied by a "quality readiness checklist". A "quality thumbnail library" lists the field's best resources.
Publication Details
- Publisher
- McGraw-Hill Companies
- Published
- 1996
- Pages
- 100
- ISBN
- 9780070242487
- Language
- en
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